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01932 22 66 09
info@junglefortress.co.uk
Rivermede
Burhill Road
Walton-on-Thames
KT12 4BG
Terms and Conditions
Please note that if a booking is cancelled there is a £30 cancelation fee. This applies once an online booking request has been submitted

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Terms & Conditions (parties)
Terms & Conditions (Events & Animal Encounters)
Terms & Conditions (Workshops)

Terms & Conditions (Parties)
2009-2010

We require a full payment to be made on any party before the date. This is not only because we need to order goodie bags and prizes but also as it provides us with the security that our customers will not cancel last minute. If in the unlikely event of us making an agreement with someone to pay on the day, due to various reasons, the payment must be handed over before the party begins. This is also to provide us with the security if unforeseen events occur causing the customer to refuse payment.

At every party we need some responsible adults present to help to keep children under control. It is the parent/guardians responsibility to ensure all children are behaving responsibly around the animals. Anyone not following the rules may be ejected at Jungle Fortress Staff’s discretion. Any injuries sustained by any party resulting from a lack of compliance are the full responsibility of the parents/guardians present at the time. Our staff are trained in animal handling and will always ask the children to stay quiet around the animals, not put fingers in their mouths, and not be scared around the animals as they don’t need to touch anything if they don’t want to.

We reserve every right to withhold animals from public interaction if we deem it unsafe due to any unforeseen circumstances. We have never been forced to take such drastic measures but we always put the animals’ welfare first. If such a party were to arise, with behaviour stopping us from safely interacting with the animals, payment is not refundable. If a party has recommended animals in particular they would like us to bring, we cannot guarantee that those animals can be brought. This might be due to the animal being used a lot at different events, or physiological reasons, such as a snake shedding its skin.

The contents of goodie bags are subject to availability and may change from those detailed on the website. This may be due to our supplier running out of stock or if a party has booked us too close to the date.

Terms & Conditions (Events & Animal Encounters)
2009-2010

We bring a full risk assessment to every event.

We require a full payment to be made on any event before the date. As it provides us with the security that our customers are serious. If in the unlikely event of us making an agreement with someone to pay on the day, due to various reasons, the payment must be handed over before the event begins. This is also to provide us with the security if unforeseen events occur causing the customer to refuse payment.

It is the parent/guardians responsibility to ensure their children are behaving responsibly around the animals. Anyone not following the rules may be ejected at Jungle Fortress Staff’s discretion. Any injuries sustained by any party resulting from a lack of compliance are the full responsibility of the parents/guardians present at the time. Our staff are trained in animal handling and will always ask the children to stay quiet around the animals, not put fingers in their mouths, and not be scared around the animals as they don’t need to touch anything if they don’t want to.

We reserve every right to withhold animals from public interaction if we deem it unsafe due to any unforeseen circumstances. We have never been forced to take such drastic measures but we always put the animals welfare first. If such a workshop were to arise, with behaviour stopping us from safely interacting with the animals, payment is not refundable. If a workshop has recommended animals in particular they would like us to bring, we cannot guarantee that those animals can be brought. This might be due to the animal being used a lot at different events, or physiological reasons, such as a snake shedding its skin.

Terms & Conditions (Workshops)
2009-2010

We bring a full risk assessment to every workshop. We require a full payment to be made on any workshop before the date. As it provides us with the security that our customers are serious. If in the unlikely event of us making an agreement with someone to pay on the day, due to various reasons, the payment must be handed over before the workshop begins. This is also to provide us with the security if unforeseen events occur causing the customer to refuse payment.

All workshops have different activities, which are decided on the day. This is judged on the pupils’ physical and mental abilities. If a teacher has any suggestions on activities, which might be more suitable, we are always open to suggestions!

At any workshop we require 3 teachers or teaching assistants to be present. It is a legal requirement to have a responsible adult to every 7 children; so depending on the size of the class we may need more (or less) assistants. This is also dependent on the children’s level of ability. At every workshop we need some responsible adults present to help to keep children under control. It is the teachers/assistants responsibility to ensure all children are behaving responsibly around the animals. Anyone not following the rules may be ejected at Jungle Fortress Staff’s discretion. Any injuries sustained by any party resulting from a lack of compliance are the full responsibility of the teachers/assistants present at the time.

Our staff are trained in animal handling and will always ask the children to stay quiet around the animals, not put fingers in their mouths, and not be scared around the animals as they don’t need to touch anything if they don’t want to.

We reserve every right to withhold animals from public interaction if we deem it unsafe due to any unforeseen circumstances. We have never been forced to take such drastic measures but we always put the animals welfare first. If such a workshop were to arise, with behaviour stopping us from safely interacting with the animals, payment is not refundable. If a workshop has recommended animals in particular they would like us to bring, we cannot guarantee that those animals can be brought. This might be due to the animal being used a lot at different events, or physiological reasons, such as a snake shedding its skin

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